Ordering: from conversation to kitchen
A phone order written by hand means option and price mistakes and kitchen delays.
How the path works
- 01
The agent searches the menu and asks for missing options.
- 02
The cart is priced by the system and read back.
- 03
After a clear yes, the order goes to the POS.
- 04
It appears on the kitchen display and is tracked to ready.
What backs this
Prices come only from menu tools; the agent never speaks a price no tool returned.
Reads the order back and waits for a clear yes before sending it.
A kitchen display with stations that shows each order as soon as it is confirmed and tracks it to ready.
Sandbox example: from a customer request to confirmation to the order appearing on the kitchen display.
A live call reaching a production POS has not been proven yet.
What it needs
A connected POS (built-in demo or Odoo)
An open register to accept orders
Operating limits
A live call reaching a production POS is not yet proven; orders are refused while the register is closed.
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